A woman called the emergency service more than 2000 times: what happened and how it ended

A British woman who used 17 different cell phones to make annoying calls to the 999 emergency service was sent to prison.

This was reported by SSPDaily.

Sonia Nixon, 56, called the emergency line more than 2,000 times over the past three years, with 1,194 of those calls made in 2023 alone.

Nixon, from Harrow, was one of the three worst offenders in terms of the number of repeat calls last year.

It is estimated that her nuisance calls cost the Metropolitan Police around £4,500 over a five-month period, as her abuse of the 999 system significantly impacted the speed of operators' response to genuine emergencies.

During one call, she asked the operator: "Where's my food?" and on another she asked for the phone number of the Department for Work and Pensions. During yet another call, she repeatedly shouted "Where are my things?", becoming increasingly angry as the operator tried to calm her down and get more information from her.

She was arrested on January 10 for 668 violations of the Law on Communications and charged with 670 offenses.

After her arrest, she racially insulted an officer and was then arrested for disorderly conduct, after which she urinated in a cage van and was arrested for criminal damage. Last month, Nixon was convicted of 696 calls to the 999 emergency service, as well as four racially motivated public order offenses against emergency workers.

She was also given a five-year criminal behavior order, which includes conditions that she only call 999 in an emergency, and that she warn employees of any new calls from Nixon.