Reddit Users Support Starbucks Barista Frustrated by Rude Customers

Customers who wait until the last minute to customize their orders at Starbucks have been criticized by baristas for their "rude" behavior. In a Reddit post, a frustrated barista appealed to customers to ask their questions regarding order modifications at the front counter instead of bombarding the bar area. This practice creates delays and disrupts the flow of making drinks during busy times. This is prepared by SSP.

The barista explained that they often find themselves inundated with drink requests and inquiries while trying to handle several drinks at once. They listed various customer demands such as extra shots, alternative milk options, additional flavors, and substitutions, which all contribute to the overwhelming workload. The barista emphasized the importance of asking upfront, where another team member is available solely to address customization requests. This way, the second barista can efficiently prepare the drinks without interruptions.

The post also highlighted the annoyance caused by customers standing by the bar, closely monitoring the drink-making process, and repeatedly asking for updates on their orders. The barista asked customers not to glare or constantly question the progress of their drinks, emphasizing that they are simply trying to perform their job. Other baristas joined the conversation, sharing their frustrations about customers wasting time with unnecessary interactions.

Some reported encountering similar issues when serving customers at the drive-thru, expressing the need for patience and understanding. They encouraged customers to approach the register for assistance if the designated person is busy. Another barista shared the annoyance of being expected to handle additional food items when focusing on making drinks, underlining the importance of cooperation and patience.

Overall, baristas expressed their desire for customers to respect the designated order-taking areas and to understand that their primary focus is efficiently preparing drinks. By allowing baristas to work without constant disruptions, customers can contribute to a smoother workflow and better Starbucks experience for all parties involved.